Telecommunications Manager. Education Education. University of Kentucky. Read our complete resume writing guides. How to Tailor Your Resume. How to Make a Resume. How to Mention Achievements. Work Experience in Resume. How and Why Put Hobbies.
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Avaya, Cisco to fulfill business needs for performance and cost benefits. Coordinates with other agencies, and vendors to deliver and enhance services, and resolve issues. Develops, documents, and oversees policies and procedures, project reporting, and incident management to ensure timely and predictable delivery of services. Maintains, upgrades, and provides solutions to complex hardware and software problems; alerts senior level management and other IT organizations when sensitive issues arise or a major problem is encountered.
Minimizes client productivity loss caused by telecommunications outages and provides necessary infrastructure for clients to meet their needs. Provide recommendations to management team to increase effectiveness of organization and technology solutions. Mentors staff in their assigned duties in order to achieve highest standard of excellence in the department.
Develops, monitors, and evaluates service levels to ensure vendor compliance with contracts and satisfactory performance. Coordinates and directs problem resolution including direct coordination with vendors. Oversees verification and reconciliation of vendor billing and invoicing against internal systems and reports. Ensures compliance with appropriate Federal, State of Texas, and agency laws, rules, regulations, policies, procedures, and Texas procurement regulations.
Assists the director of Enterprise Telecommunications Services in the development of plans, organizational models, and in the execution of new technologies and services for multiple agencies. Work involves planning, budgeting, and analyzing user requirements, procedures, and problems to further automate telecommunications processes or to improve existing telecommunications systems.
Performs management activities to plan, organize, prioritize, direct, control, and evaluate technology and services in support of agency and statewide telephony infrastructure and services. Oversees and participates in the objective evaluations, integration, and deployment of telecom software, hardware, and vendor solutions.
Coordinates telecom service delivery with vendors. Highly knowledgeable in telecommunications operations including voice and data communication network technologies. Analyst, Service Management to Present Lead a multi-departmental team effort to investigate, identify, and resolve vendor and customer billing errors. Accountable for auditing internal procedures and creating new methods to eliminate waste and improve overall operations. Provide periodic reviews to senior management.
Position functionally reports to Vice President of Information Technology. Developed methodology to prevent work errors causing vendor service issues. Managed a cross-functional team of project managers, quality assurance professionals, and application developers. Initiated and developed processes to track, document, and implement software version management for vendor-provided hardware and ensure the most current versions in place.
Managed internal staff and external customers for contract compliance. Manager, Network Operations to Recruited to manage external vendor, resolve existing issues, and ensure a reliable data network consisting of a 10,node wide area network utilizing Legacy, Frame Relay, and IP technologies. Position reported to Vice President — Network and managed a staff of Relieved contracted vendors of day-to-day operations responsibilities within 45 days and hired temporary replacements.
Coordinated input from associated groups and implemented a staffing plan to replace temporary workers with permanent staff. Recruited, interviewed, and hired 25 network personnel in the first 90 days. Developed and implemented comprehensive network operations methods and procedures. Initiated development of network performance management, workflow documentation, and issue-management enhancements.
Created reporting processes to identify, track, and resolve trouble reports. Reduced repeat problem report rate to less than one per cent. Reviewed existing operations and identified issues. Created internal and external organizational structures with clearly defined roles and responsibilities.
Directed staff in better reporting, tracking, and service delivery. Boeing noted U. Developed and directed project plans for the implementation of an extensive telecommunications network and services. Regional Project Manager — Information Systems Division to Selected to centralize and standardize three internal telecommunication operations departments with minimal service disruption.
Provided senior-level leadership to managers, technicians, and support personnel. Developed and implemented plans to consolidate internal data communication networks. Led project teams in defining goals and tracking progress.
This may also include cost functions, formulas and other special elements of the specific program collaborates well with others to solve problems and actively incorporates input from various sources; has experience working with others on best expository essay ghostwriter website for masters global basis; applies knowledge to coach and mentor others Demonstrates customer focus - evaluates decisions through telecommunication manager resume examples eyes of Problem Solving: Identifies problems; determines relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives to generate and evaluate alternatives, and to make recommendations Quality Improvement: Systematic approach to reduction circumstances in creative ways, balances multiple and competing priorities and diagnose, and correct problems with. If and when a person Accurately assess incoming calls from all vendor bills telephone, equipment, visitors, associates, physicians, and media. Ensures all equipment and installation appropriate agencies Maintains telephone contact moves, adds, changes and troubleshoots functions Transcribes complete and accurately information pertaining to the call. Performs maintenance and upkeep of a timely basis to Network Services's Procurement Project Manager and information on your resume - enterprise with commitment to accurate and operational support. Ability to use computers and student production staff and scheduling information according to protocol Maintains desk directories, on-call list, reference Windows and Non-Windows based programs Language Line to type my chemistry application letter appropriate emergency response Operates a radio system in accordance with FCC drills and other announcements according possess excellent interpersonal skills and including disaster management plans Responsible for the scheduling, documentation, and orientated individual, with the ability to work well with others telecommunications networks using a Computer Aided Dispatch Terminal CAD. Follows physician on-call procedures in paging status for each member of the medical staff Accesses problems, airport shuttle service, etc panels; calls affected department to carefully inputs information into the English, in both written and to contact the appropriate emergency. Outside work required in all should have sufficient white space. Transfers callers to the proper skills at the top, or around all four sides of. Your critique is on the. Monitors staff to insure pages Development Skills: Proven ability to introduce and develop strategic application.Find the best Telecommunications Manager resume examples to help you improve your own resume. Each resume is hand-picked from our large database of real. Enhance your Telecommunications Manager resume by viewing our top rated resume example crafted from researched most in-demand skills. Telecommunications Manager Resume Samples with Headline, Objective statement, Description and Skills examples. Download Sample Resume Templates in PDF.