customer service technical support sample resume

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Customer service technical support sample resume cover letter examples for dental assistant with no experience

Customer service technical support sample resume

The Guide To Resume Tailoring. Craft your perfect resume by picking job responsibilities written by professional recruiters. Pick from the thousands of curated job responsibilities used by the leading companies. Tailor your resume by selecting wording that best fits for each job you apply. No need to think about design details. Choose the best template - Choose from 15 Leading Templates. Use pre-written bullet points - Select from thousands of pre-written bullet points.

Save your documents in pdf files - Instantly download in PDF format or share a custom link. Create a Resume in Minutes. Experience Experience. Dallas, TX. Manager, Customer Technical Support. Houston, TX. Supervisor, Customer Technical Support. New York, NY. Customer Technical Support. Education Education. California State University, Los Angeles. Skills Skills. Good understanding of relational database concepts and architecture.

Read our complete resume writing guides. Master's Degree Basic knowledge in Operating System concepts or working with Linux, Unix and Windows environments is an asset At least 6 months experience in object oriented programming skills, such as.

Resolve customer inquiries by phone, chat or email Implement problem solving strategies to solve customer issues Ensure that the customers have the tools and knowledge needed to run their business Learn and utilize specific software tools and problem solving strategies to solve for customer issues and continuously improve our processes. Through telephone and electronic i. Multi-lingual skills are a strong plus Strong customer relations skills Strong written and verbal communication skill Multi-task capable with strong time management skills.

Knowledge of DWDM technology 2. Knowledge of Optics Products 3. Experience in troubleshoot failures over Service Operators Networks 4. Ability to document technical issues 5. Strong communications skills High Level of English read and speak 2. No problems to work under pressure 3. Ability to travel inside or utside the country.. Ability to coordinate deployment Activities. Provides leadership required to drive excellence in technical support and customer service for Comcast HSI customers Communicates and manages all performance objectives including technical support and customer service to ensure compliance with company philosophy and business goals Identifies and establishes changes to the tools, processes, or training needed to improve the technical support and the overall customer experience Trains, evaluates, coaches and counsels employees to improve performance in troubleshooting and customer service to meet all required standards.

Customer Service Technical Support. B-customer Service Technical Support Assistant. Indiana Wesleyan University - Kokomo Campus. To write great resume for customer service technical support job, your resume must include: Your contact information Work experience Education Skill listing. Extensive paid training class with Hands-on Managers Develop and present scientific technical presentations for training purposes Maintain customer communication regarding resolution of complaints to strive for customer satisfaction Participate in required employee trainings: Data Protection and Privacy for Pearson VUE; Preventing Sexual Harassment; and Pearson Code of Business Conduct Access to a comprehensive employee benefits package, including health, prescription, vision, dental, life and short-term disability insurance Provide customers with exceptional service by following very specific policies and procedures Adhere to training and development opportunities provided by managers.

Use various systems, applications and tools, to facilitate device set up, device education, and troubleshooting if a service or feature is inoperable Be proactive in finding new technology trends and solutions 5 working days per week Accountable and willing to take ownership of problems Retain detailed information needed to solve complex problems Comfort with web based tools and search engines Benefits through the company after 60 days of employment Ability for upward mobility with a variety of departments, jobs, and locations available.

Service Now. Extended work hours might be necessary Be part of an organisation that is passionate about solutions, not just products Be part of a team that is not afraid of a challenge, and learns from mistakes Share our values — bravery, imaginative, accountable and decent Handle calls to provide customer service and technical support functions to gaming platform customers and television streaming service customers by answering inquiries, solving problems and troubleshooting issues using provided scripted and published materials Maintain professionalism always representing our client to the highest standard.

Meet all call Quality Assurance requirements Consistently achieve key performance indicators KPI and performance standards as defined by management Educate customers about capabilities and wireless carrier data product offerings Participate in focus groups to review and rate tools provided Comply with a schedule of shift times, break, and lunch hour times Quality maintenance focus. Provide second tier phone and email technical support for web-based and client-server applications.

Work Experience. Professional Skills. Customer Service Support Resume Sample. Customer Technical Support Resume Sample. Center Support Resume Sample. Tech, Tech Support Resume Sample. Expert Support Resume Sample.

SAMPLE RESUME FOR SALES

Customer Service Technical Support. B-customer Service Technical Support Assistant. Indiana Wesleyan University - Kokomo Campus. To write great resume for customer service technical support job, your resume must include: Your contact information Work experience Education Skill listing. Extensive paid training class with Hands-on Managers Develop and present scientific technical presentations for training purposes Maintain customer communication regarding resolution of complaints to strive for customer satisfaction Participate in required employee trainings: Data Protection and Privacy for Pearson VUE; Preventing Sexual Harassment; and Pearson Code of Business Conduct Access to a comprehensive employee benefits package, including health, prescription, vision, dental, life and short-term disability insurance Provide customers with exceptional service by following very specific policies and procedures Adhere to training and development opportunities provided by managers.

Use various systems, applications and tools, to facilitate device set up, device education, and troubleshooting if a service or feature is inoperable Be proactive in finding new technology trends and solutions 5 working days per week Accountable and willing to take ownership of problems Retain detailed information needed to solve complex problems Comfort with web based tools and search engines Benefits through the company after 60 days of employment Ability for upward mobility with a variety of departments, jobs, and locations available.

Service Now. Extended work hours might be necessary Be part of an organisation that is passionate about solutions, not just products Be part of a team that is not afraid of a challenge, and learns from mistakes Share our values — bravery, imaginative, accountable and decent Handle calls to provide customer service and technical support functions to gaming platform customers and television streaming service customers by answering inquiries, solving problems and troubleshooting issues using provided scripted and published materials Maintain professionalism always representing our client to the highest standard.

Meet all call Quality Assurance requirements Consistently achieve key performance indicators KPI and performance standards as defined by management Educate customers about capabilities and wireless carrier data product offerings Participate in focus groups to review and rate tools provided Comply with a schedule of shift times, break, and lunch hour times Quality maintenance focus.

Provide second tier phone and email technical support for web-based and client-server applications. Work Experience. Professional Skills. Customer Service Support Resume Sample. Customer Technical Support Resume Sample. Center Support Resume Sample. Tech, Tech Support Resume Sample. Expert Support Resume Sample. Including extra sections shows the tech support supervisor or customer service manager how truly well-rounded a candidate you are.

Certifications are gold on tech support resumes. Here are some of the industry leaders to give you a few examples:. Cover letters are super important , whether alongside junior technical support resumes or tech support supervisor resumes. Technical support cover letters give you room to expand upon the robotic entries in your resume. You can exude some enthusiasm, share your story, or explain why a particular gap in your employment exists. Pro Tip : Learn how to follow up on a job application the right way after sending off your technical support specialist cover letter and resume.

Need more technical support resume samples or help coming up with numbered achievements? Want help fixing your technical support job description for resumes? Let us be your tech support, and write to us in the comments. Thanks for reading! Use our 2, 5, and minute resume writing tips to quickly improve your resume. Actionable examples included. Read more!

Having trouble putting thoughts to paper? Take the guesswork out—our cover letter outline will make things super simple. Can your name kill your chances of landing an interview? Is it really enough to trigger gender and ethnic bias among employers and recruiters? This study finds out. To learn more visit our Privacy Policy Got it! Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length.

Escalated support desk tickets to Level 3 in the most crucial circumstances and after considerable time had been spent on a single ticket. Onboarded and trained all incoming junior tech support specialists. Key Achievements Solved Assisted clients with general support for hardware, peripherals, network connections, and external software.

Create my resume now. Rate my article: technical support resume example. Average: 4. Thank you for voting. Christian Eilers. Christian is a career expert who has been writing for Zety since From job hunting to acing interviews to settling in on the first days at a new career, his guides cover the entire career spectrum.

SPEECH THERAPY HOMEWORK

Providing world class customer service by taking ownership of each call and show customer we care, handling calls. Effectively, efficiently and confirming all issues have been addressed and handled. Providing service and expertise assisting and troubleshooting with technical installers and customers to activate the U-verse system in their homes.

Troubleshooting issues tech installers encountered during installation in customers homes. Like sitting up the RGto receive the signal for the TV, and registration for the internet. Completed extensive work on the U-verse system to activate as soon as the technician complete the installation. Defusing volatile customer situations calmly and courteously, and generating necessary reports and documentation.

Providing follow-up with customers, to ensure solution was satisfactory. Description : Providing tier 1 technical support services to end users, including mobile device troubleshooting and mobile device activations. Maintaining quality customer service on all inbound and outbound interactions, using support center tools and ATT mobile knowledge base. Facilitating mobility carrier interactions on behalf of client end users. Collaborating with multiple departments such as tier ii technical support and client coordination, to ensure issues are resolved.

Acquiring a level of knowledge in managed mobility services in order to exceed customer expectations. Learned through a 6-week training process on how to efficiently resolve customers smartphone issues. Educating customers via various company tools and the internet. Using strict adherence guidelines to monitor time while on calls and resolving customer concerns.

Technical Support Agent I Resume Summary : Technical Support Agent I wants to be an asset in a great company, where my 13 years of progressive experience in the industry can add value to a customer-centric team. Description : Provided information to callers regarding warranties and replacement options. Professionally kept a log of every call for tracking and future support. Provided information to callers regarding warranties and replacement options. Provided customer with their billing information and took account payments from customers.

Troubleshoot modems and routers to better customers internet connections. Provided information to callers regarding upgrading phone and internet packages. Utilized all available resources to research and solve various troubleshooting situations. Using communicative research skills to identify the cause, not just the effect of technical problems. Took initiative to stay up-to-date on the latest technologies and programs applicable to assist customer and support company metrics and goals.

Description : Answering calls of customers and providing technical advice and support. Assisting customers with their concerns and ensuring they are satisfied with the support. Providing stepwise instructions on phone, online chat and through email for handling issues in mobile phones. Lending patience ears to customers, understanding problems thoroughly and advising accordingly. Recording conversion with customers and providing a reference number for issues that need personal attention.

Preparing service tickets and handing it over to the customer support supervisors. Researching the required information using available resources. Following the standard processes and procedures, identifying and escalating the priority issues per client specifications.

Offering alternative solutions where appropriate with the objective of retaining customers and clients business. Description : Led internal training and development for employee candidates for management roles, including mentoring and coaching employees with the lowest rating and improved their overall performance. Delivered service and support to end-users using and operating automated call distribution phone software, via remote connection or over the internet. Interacted with clients to provide and process information in response to inquiries, concerns, and requests for product and service.

Resolved customer issues with billing, product technical issues, and product setup consistently meeting established daily metrics. Promoted to master tech within one year in addition to training responsibilities. Description : Served as the first point of contact in identifying and resolving customer issue for Verizon FiOS eastern seaboard states.

Monitored network equipment functions, remotely implementing software fix or sending new hardware to effectively resolve customer issues. Played a key role in resolving customer issues by proactively listening to client concerns and building a strong rapport with each customer thus keeping them engaged in the repair process. Demonstrated high-level of professionalism in educating the clients regarding the installation of hardware and providing self-help solutions and suggestions to ensure equipment operates at peak performance.

Credited for consistently and appropriately upselling customers on new products, hardware upgrades, service packages and contract renewals. Technical Support Agent II Resume Summary : Highly driven Technical Support Agent II who displays a willingness to demonstrate tact, good judgment and exceptional ability to establish and maintain effective relationships with supervisory and professional staff members and clients. Description : Tasked with providing support for consumers in terms of navigation of our website, as well as providing troubleshooting for any issues that may arise from browsing.

Also assisting with resolving payment issues, as well as modifying reservations. Helping the purchase the best package to fit the requirements of the customers wants or needs. Performing the creation of new accounts using company provided software tools. Identifying and correcting or advise, on operational issues in client computer systems.

Obtaining general understanding of os and application operations related to company offered services. Providing training to clients in the use of system and applications as related to the internet. Providing client support and technical issue resolution via e-mail, phone, and other electronic media.

Computer support specialists are set to grow by double digits between and To stand above the sea of tech support workers looking for work, show the hiring manager the skills you have match their company best. Pro Tip: Include both hard skills and soft skills —hard skills are those abilities you develop, such as learning customer relationship management CRM software.

Soft skills are those you build throughout life, such as communicating effectively. Spell check? Start building your resume here. Including extra sections shows the tech support supervisor or customer service manager how truly well-rounded a candidate you are. Certifications are gold on tech support resumes. Here are some of the industry leaders to give you a few examples:.

Cover letters are super important , whether alongside junior technical support resumes or tech support supervisor resumes. Technical support cover letters give you room to expand upon the robotic entries in your resume. You can exude some enthusiasm, share your story, or explain why a particular gap in your employment exists. Pro Tip : Learn how to follow up on a job application the right way after sending off your technical support specialist cover letter and resume.

Need more technical support resume samples or help coming up with numbered achievements? Want help fixing your technical support job description for resumes? Let us be your tech support, and write to us in the comments. Thanks for reading! Use our 2, 5, and minute resume writing tips to quickly improve your resume. Actionable examples included. Read more! Having trouble putting thoughts to paper? Take the guesswork out—our cover letter outline will make things super simple.

Can your name kill your chances of landing an interview? Is it really enough to trigger gender and ethnic bias among employers and recruiters? This study finds out. To learn more visit our Privacy Policy Got it! Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length. Escalated support desk tickets to Level 3 in the most crucial circumstances and after considerable time had been spent on a single ticket.

Onboarded and trained all incoming junior tech support specialists. Key Achievements Solved Assisted clients with general support for hardware, peripherals, network connections, and external software. Create my resume now.

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In many cases, phone support and verbal communication will be necessary Provide ongoing support and communication to other staff members, promoting an empowered, multi-disciplinary team environment. Education Education. Illinois State University. Skills Skills. Read our complete resume writing guides. Work in partnership with the Desktop Support area, understand the established technology guidelines and available support processes as appropriate Provide feedback based on employee input and usage; propose solutions based on needs and emerging technology.

Client relationship - senior management coverage Build and maintain the relationship with Senior business managers in Malaysia Work with regional Infrastructure management in Singapore to set standards, Bachelor's Degree or equivalent Over years of experience in global IT investment banking Strong management experience in global matrix organization Strong business knowledge of Capital Markets Strong function knowledge and applications experience in equity trading and.

Maintain the resort's master directories for all phones, radios, mobile phones, resort extensions, call class capabilities and emergency resource locators. Perform technology room inspections for designated VIP rooms. Verify proper functionality and appearance of guest room technologies which include phones, room TVs, mirror TVs, cable modems, set top boxes, TV remotes, remote sensors, jack pack connections, blu-ray players, stereo entertainment systems, photopass, WIFI connections, Ethernet connections and Lutron Perform troubleshooting and triage methods to identify issues with all resort technologies.

Align all respective teams to drive efforts, gain results and resolve issues Assist the IT manager with resort technical support requests, developing proper guidelines, inventory reporting, providing site and facility access to internal and external partners and all other duties assigned by the IT manager Complete all required trainings, development connection and performance connection opportunities on or by their respective due dates. Must be able to work both indoors and outdoors Must be able lift and carry up to 50 lbs Must be able to appropriately use ladders up to 12 ft in height Must be able to stand for long periods of time or walk to distant locations and traverse up and down stairways Available to work various hours, extended hours, overnight, weekdays, weekends and holidays Participate in overnight or extended work hours 2 year college degree or equivalent.

S in computer science or a related discipline A minimum of 5 years of experience supporting mission critical applications Ability to succeed within a fast paced environment Self-starter that can work with a minimum of supervision Strong written and verbal communication skills with the ability to clearly articulate opinions and ideas Excellent analytical, reasoning and problem-solving abilities Capacity to meet deadlines and to work under pressure in a team environment Occasional travel, with some travel occurring outside the United States, generally not lasting more than 1 week at a time.

Is energetic, originates action and keeps things moving The ability to multi-task and prioritise issues from a number of different areas of the business. Provides technical support to internal employees for all BCD Travel provided software Identifies researches and resolves technical concerns with employee desktop and laptop hardware Responds to trouble cases, telephone calls, emails and other requests in a timely manner Documents, tracks, monitors and assigns incidents for resolution Documents, tracks and fulfill service requests Must be able to come to work promptly and regularly Must be able to handle other tasks as assigned Assumes and performs other duties and responsibilities not specially outlined herein, but which are logically and properly inherent to the position Work independently in the absence of supervision Assumes and performs other duties and responsibilities not specifically outlined herein, as requested Exceptional Customer Service Skills Detailed Oriented Intuitive Problem Solving Professional Demeanor.

One additional year of experience maintaining and modifying operating systems for multipurpose, multi tasking computers may be substituted for the required education Experience operating multipurpose, multi tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi tasking computer systems; or converting data from project specifications by developing program code using third generation or other generally accepted computer programming languages; or designing, developing and maintaining communications networks may be substituted for high school on a year for year basis Candidates may substitute U.

Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education For education obtained outside of the U. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.

Analyze data integrity using Corporate Inventory tool, and on-site equipment survey Participates in daily user support tasks Collaborate in special events involving the IT team French. Monitors the MGM Detroit Help Desk queues and works cooperatively with the Corporate IT department, Systems Engineers, Operations Analysts, Systems Technicians and vendors to facilitate correction of incidents and problems Monitors Backups and other batch jobs Answers inquiries in person and via telephone, e-mail, and voice mail concerning the use of computer hardware and software Updates the shift report on a daily basis to include required information updates and to reflect significant activities that occurred during the shift Performs preventive maintenance on PCs, printers, and other hardware.

Technical experience with computer hardware and software support in a Microsoft Windows environment Must have hardware and technical proficiency with networking equipment, servers, computers, printers and other peripherals Combination of education and experience is acceptable Experience in regulated industry is preferred e. Perform routine tasks as they concern the overall operation of the helpdesk and support of employees, which includes but is not limited to Perform account administration for Laureate users Monitor assigned and open tickets to seek fast resolutions Document, execute, and resolve the customer's issues based upon current service response and resolution times.

Service Level Agreements Accurately escalate tickets by assigning to appropriate groups and following associated protocol Use all available resources to resolve each reported problem within the current Service Level Agreement Support applications such as, but not limited to, Microsoft Office products, Windows operating systems, Mac operating system, low-level network issues and other in-house applications as required Perform application administration in support of New Hires, Terminations and associated Laureate security guidelines Communicate System Outages and Planned Maintenance to appropriate user groups Perform workstation support functions related to the technical support of the employees and authorized users of the network and resources.

Provide first level technical assistance and support for incoming helpdesk tickets Resolve incoming tickets in a timely manner If onsite assistance is needed, assign ticket to local support personnel and communicate with end users and support representative throughout the ticket lifecycle Respond to incoming tickets using the helpdesk dashboard, email or phone. In many cases, phone support and verbal communication will be necessary Document actions and resolutions within helpdesk ticket Resolve end user issues as they pertain to both hardware and software Ask questions to determine nature of problem to assist with troubleshooting Follow-up with end users to ensure issue has been completely resolved Track, route and redirect issues to correct resources for resolution Manage all incoming tickets until resolution has been confirmed Follow all SOPs and Policies as they pertain to domain architecture when resolving issues.

Optimizes use of customer communication channels phone, email, chat, social Communicates and collaborates across organization to coordinate work and resolve issues Provides coaching and guidance to staff and promotes staff training and development Leads work activities of the Customer Support team, providing for adequate staffing and resources and maintaining work on schedule so that ongoing internal and external customer satisfaction is maintained Drives results across customer experience and productivity metrics.

For education obtained outside of the U. Provide statewide onsite installation, configuration, maintenance and support for DHH owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and all associated components, peripherals, and media.

Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.

Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors.

Other tasks as directed Bachelor's degree or Associate's degree with 3 years of professional experience in an IT field in lieu of degree, or 6 years of professional experience in an IT field in lieu of degree. Multi-lingual skills are a strong plus Strong customer relations skills Strong written and verbal communication skill Multi-task capable with strong time management skills. Knowledge of DWDM technology 2. Knowledge of Optics Products 3. Experience in troubleshoot failures over Service Operators Networks 4.

Ability to document technical issues 5. Strong communications skills High Level of English read and speak 2. No problems to work under pressure 3. Ability to travel inside or utside the country.. Ability to coordinate deployment Activities. Provides leadership required to drive excellence in technical support and customer service for Comcast HSI customers Communicates and manages all performance objectives including technical support and customer service to ensure compliance with company philosophy and business goals Identifies and establishes changes to the tools, processes, or training needed to improve the technical support and the overall customer experience Trains, evaluates, coaches and counsels employees to improve performance in troubleshooting and customer service to meet all required standards.

Working directly with airlines world-wide to help them resolve technical issues relative to oil system issues Working with engine overhaul centers to investigate and determine root cause of oil system related engine removals. DNS, shares, privileges. Understanding of storage software concepts e. Scripting, Failure Analysis and debug skills Ability to analyse a problem and work though to a solution Technically Adept SME in many of the following areas.

Mastery level knowledge of Microsoft Windows operating system and its components. Troubleshoot connectivity and hardware issues with Kronos InTouch time clocks Assist users with configuration and deployment of time clocks Perform clock repair and maintenance Manage accurate clock record keeping and inventory Incoming and outgoing support calls to locations with off-line clocks Maintain thorough and accurate call records in HEAT call logging software Document known issues and workarounds in the team knowledge-base.

Such activities relating to powerplant maintenance, inspection, retrofit, repair modification thru special instructions directives to flight test teams Interface with airframe companies by providing design, operation, and maintenance and customer service data. Mastery level knowledge of windows operating system and its components. Plan and carry out, under general direction of a senior Customer Technical Service engineer or manager, assignments to provide comprehensive or specialized technical service, logistics support or support systems related to the introduction, maintenance, modification, operation, overhaul, repair or inspection of customer's in-service engines Develop and implement technical or logistics support concepts, plans and recommendations to resolve or prevent problems, meet changing customer requirements, incorporate technological advances and ensure customer satisfaction Coordinate work closely with engineering and other groups to resolve design, service or support problems.

Review major new or changed designs to determine and make adjustments for impact on operations, equipment and requirements Define configuration standards or logistics support requirements for customer's in-service equipment. Products Networks Team Management.

Delivering exceptional customer service through receiving and processing orders accurately and in a timely fashion Must have knowledge and utilization of basic measurement tools i. This will involve accessing the remote sites, reviewing log files, coordinating the duplicating or testing of the issue, gathering traces, logs, files, translations, etc. There will be occasions when this work will have to be performed during the customer site's maintenance window during their maintenance window time zone Assist with debugging complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives Interface, develop and maintain strong relationships with regional TEC Technical Expertise Centers , Solution Teams and Product Business Units Ensure external and internal customer trouble tickets tracked are continuously updated and maintained per the Nokia processes.

Prior experience working with customers. Utilize highly developed critical thinking skills to troubleshoot technical issues Provide a superior customer experience by communicating in a positive, friendly and polite manner Thoroughly and accurately document interactions into a CRM system Process email, chat and phone requests in a high volume environment Possess, acquire and maintain the technical expertise required to effectively handle customer interactions Demonstrate technical expertise through problem solving, applying technical knowledge, and sharing product knowledge with customers Multi-task and manage several ongoing tasks and priorities Illustrate a desire to learn and actively seek new skills Must have high school diploma, GED or equivalent; some college preferred 1 year of technical service experience highly preferred.

Troubleshooting issues with browsers, plug-ins, and Internet connections, as well as software and hardware issues on PC, Mac and mobile devices 1 year of call center experience, highly preferred Must be able to type a minimum of 40 WPM Excellent written and oral communication skills, with the ability to effectively translate technical information to the end user Please note this is a projected month temporary non-benefits eligible position at our San Antonio, TX campus with anticipated training to start in Mid July.

Local candidates only please. Related Job Titles. Technical Support Representative Resume Sample. Customer Support Specialist Resume Sample. Technical Support Associate Resume Sample. Field Technical Support Resume Sample. Technical Support Lead Resume Sample.